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HOBCHI POLICY

HOBCHI POLICY

Welcome to HOBCHI.com. By accessing or using our website, you agree to comply with the policies outlined below. These policies are designed to ensure transparency, security, and a smooth shopping experience for all our customers.

1. Privacy Policy

At HOBCHI.com, we respect your privacy and are committed to protecting your personal information. Any data collected—such as name, contact number, email, and delivery address—is used strictly for order processing, customer support, and service improvements. We do not sell, trade, or share your personal information with third parties, except where required by law or trusted service partners.

2. Shipping & Delivery Policy

  • Orders placed on HOBCHI.com are processed within 2–5 business days, subject to product availability.
  • Delivery timelines may vary depending on location and logistics partners.
  • Any delay caused by unforeseen circumstances will be informed to the customer.
  • Delivery charges, if applicable, will be clearly mentioned at checkout.

3. Return & Refund Policy

  • Returns are accepted only in cases of manufacturing defects or transit damage, reported within 48 hours of delivery.
  • Products must be unused, uninstalled, and returned in original packaging.
  • Refunds or replacements will be initiated after inspection and approval.
  • Installed appliances and customized products are non-returnable.

4. Cancellation Policy

  • Order cancellations are allowed before dispatch.
  • Once the product is shipped or installed, cancellation requests may not be accepted.
  • Approved refunds will be processed within 7–10 working days.

5. Payment Policy

All payments on HOBCHI.com are processed through secure and encrypted payment gateways. We do not store or retain any card, UPI, or banking details.

6. Product Information & Pricing

  • HOBCHI.com strives to provide accurate product descriptions, images, and pricing.
  • Minor variations in product appearance may occur.
  • Prices and offers are subject to change without prior notice.

7. Warranty & Service

All products sold on HOBCHI.com carry manufacturer warranty as applicable. Warranty registration and after-sales service are governed by the respective brand’s terms and conditions.

8. Limitation of Liability

HOBCHI.com shall not be held responsible for delays caused by logistics partners, improper product usage, or indirect damages after delivery.

9. Policy Updates

HOBCHI.com reserves the right to modify these policies at any time. Continued use of the website implies acceptance of the updated terms.

10. Contact Information

For any queries or support, please contact us at:
📧 support@hobchi.com
📞 [Your Contact Number]